Refund policy

We are extremely confident that you will love Kampung Little Laboo. 


However if you do not find Kampung Little Laboo suitable for you we do offer a 7-day returns policy.
To be eligible for a return:

1. Item(s) have to be initiated for return and placed in the post within 7 days of receiving the order.

2. Item(s) must be in the original packaging, which must be in original condition.

This includes the box it arrives in (with the complete set + 70 moveable parts in tin box and flashcard set).  You will be asked to put your photography skills to the test and provide a photo of your item prior to sending it back to us so we can assess the condition.

If your return item arrives without the complete set, or is deemed unfit by our inspection team for any reason we reserve the right to deny your refund.

Please email our team at admin@littlelaboo.com with your order name and number, as well as the reason why you would like to return your Kampung Little Laboo.

We will send you a return shipping label for free, that you will be required to attach to your original packaging before dropping it off at a post office.

 

You can always contact us for any return questions at admin@littlelaboo.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.